Titan Snow Removal & Salting

Privacy Policy

Last Updated: October 17, 2025

Titan Snow Removal (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect personal information that you provide to us directly, such as:

Name, company name, and contact details (email, phone number, address)

Property or service location information

Payment and billing details (where applicable)

Communication records (emails, messages, service requests)

Any other information you voluntarily provide when contacting us or requesting a quote

We may also collect limited non-personal information automatically when you visit our website, including:

Browser type and version

IP address and general location data

Pages visited and time spent on the site

Cookies and usage analytics (see Section 6 below)

2. How We Use Your Information

We use your personal information to:

Provide snow removal and salting services

Prepare and deliver service quotes or proposals

Communicate with you about your account, invoices, or upcoming work

Improve our website, customer service, and operational efficiency

Send relevant updates, promotional offers, or seasonal service reminders (you can opt out anytime)

Comply with legal or regulatory requirements

We will not sell or rent your personal information to third parties.

3. Information Sharing

We may share your information only in the following cases:

With trusted service providers who assist us in operations (e.g., billing or IT support), bound by confidentiality agreements

To comply with applicable laws, regulations, or legal requests

In the event of a merger, sale, or business restructuring, where data transfer is necessary for continuity

4. Data Retention and Security

We retain personal information only as long as necessary for the purposes outlined above or as required by law.
Titan Snow Removal uses appropriate administrative, technical, and physical safeguards to protect your data from loss, theft, unauthorized access, or misuse.

5. Your Rights

Under Canadian privacy laws, you have the right to:

Access the personal information we hold about you

Request corrections to inaccurate or incomplete information

Withdraw consent to certain uses of your data (subject to legal or contractual restrictions)

Request deletion of your data where applicable

To exercise any of these rights, please contact us at info@titansnowremoval.ca
.

6. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to improve performance, measure site traffic, and enhance user experience.
You can modify your browser settings to decline cookies; however, this may limit certain website functions.

7. Links to Third-Party Websites

Our website may contain links to external sites not operated by Titan Snow Removal. We are not responsible for the privacy practices or content of those third-party websites.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Titan Snow Removal
9339 University Crescent
Burnaby, BC, Canada V5A 4Y1
📧 info@titansnowremoval.ca